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Staff Training

Our staff are all highly trained and motivated to give the best of care to our residents. The mandatory 10 part training programme for all staff is considered to be one of the most comprehensive in the business. The courses lead to certified qualifications which compliment the NVQ training undertaken by the carers.

Every member of our staff is Criminal Reference Bureau (CRB) checked and are trained to ensure that privacy, dignity and choice are respected and that the security of each resident is maintained. All staff are trained in-house by local training providers and the courses covered are:

Approved Persons First Aid*
Moving & Handling*
Health & Safety*
Infection Control*
Dementia Awareness
Managing Challenging Behaviour
Basic Food Hygiene
Protection of Vulnerable Adults (Abuse Awareness)
Fire Awareness / Safety
Competence of Medication Handling

* These courses are Certificate of the Institute Environmental Health (CIEH) qualifications.

All our staff are trained and become qualified to at least National Vocational Qualification (NVQ) level 2. Many progress to level 3 and beyond.

All staff are encouraged to develop their own potential, with some studying for the registered managers award and nurses receive study days to ensure they maintain current best practice within their profession.

On-going appraisal and supervision empowers our staff to provide the best possible care and attention to all our residents.

Each home has gained the prestigious ‘Investors in People’ (IIP) quality award, demonstrating our commitment to maintaining and improving high standards of performance through staff development.